This is the second day in a row when CC has suffered a major outage. Sorry you missed us if you dropped by while we were down.
As a reminder, I have the site chiriquichatterstattus.wordpress.com where I record what I know, if anything, about the status of Chiriqui Chatter.
I have also created a Twitter site http://twitter.com/chiriquichatter where I will post the status as I know it.
I received a call yesterday that Cable Onda would be out this afternoon to install my new service. I expected installation next week. Since I will still have Cable and Wireless until the end of the month, I will be able to compare the service.
On another note, Chiriquí Chatter was down when I got up this morning. In case you are interested, I have another site that I record my outages, if I am aware the site is down. It is called Chiriquí Chatter Status Site.
I got up this morning to find that Chiriquí Chatter was not up. However, the error I was getting was a different error, a database error. I remembered that there was a configuration change to a WordPress script that HostMDS had requested that I make changing ‘dbhost’ to ‘localhost’. I made that change and Chiriquí Chatter was up. If you tried to get in in the last few hours and couldn’t, I apologize.
I will blame it on my having a Senior Moment.
For the last three days, I have had major outages from my web host HOSTMDS.
HOSTMDS is growing and acquiring other hosts. My previous web host, VistaPages, was one of those acquisitions. Acquisition of this sort dictates changes. Changes undoubtedly cause outages. I am telling you this, because of the major interruptions that Chiriquí Chatter has had recently. I think it is growing pains of my web host. If the pain gets to great for me, I will have to find some place less painful. As I write this, Chiriquí Chatter is currently down.
Like I told you the other day, living in Panama requires patience. However, I still have flashbacks of Type A personality disorder now and then and three days of web host disruption is causing me to have flashbacks.
So while I am down, let me spend a little time talking about web hosting and blogging. If you start a blog you have a couple of options. One is to use a free blogging service such as wordpress.com or blogger.com. There are others as well. There are also the social blogging capabilities, such as Facebook, MySpace, etc. which I personally don’t like. Here in Chiriquí, we have one such site which is valuable to people moving to this area and wanting to network with others doing the same. It is boquete.ning.com. If you are thinking about moving to Chiriquí or specifically Boquete, you should check it out. Continue reading Growing Pains
Well, I am sure that several of you tried to view Chiriquí Chatter during the last 17+ hours and were unsuccessful. As I write this, everything seems to be restored. Apparently my web host had to restore libraries. I know that libraries were restored, because the last photo I had uploaded was not there and I had to upload it again.
If you have problems reaching CC, remember that I set up a secondary site that I use to document any problems that are going on. It is frustrating for me when the site is down and it may be frustrating for others as well. Sometimes knowing that a problem exists and is being worked on helps. For that reason I set up the Chiriquí Chatter Status Site.
In it you should fine a notification of the site being down, provided I know about it. When it is back up, I will document the time I found it available.
Recently, I noticed that all of my Coppermine albums were down. This may have been from another move made by my web host and I just didn’t notice it at that time. I had submitted a trouble tick on it and received no help at that time. I see that with this current library restoration, that the Coppermine Albums are back as well. That makes ma happy, because those photo albums require a lot of work and time to rebuild.
Thanks for being patient. This is good training, if you are one of those people that are planning on moving to Panama.
I just received the following email, from my web-host, notifying me of upcoming maintance. I will pass the information on to you, so you will not be surprised. I appreciate their notifying me.
August 6, 2008
Dear Valued Customer:
During the past 6 or so months, Vistapages network and technology teams have been improving our data center and network connections for the purpose of improving our network and hosting infrastructure, with the goal to providing a more efficient and robust service. To facilitate this project, we would like to inform you, the customer, that there will be scheduled maintenance downtime this weekend coming (Friday August 8, 2008 at 10PM EST) of which we will be uniting into one AS (autonomous system). This means that our three data centers will be recognized as a single entity for Internet routing purposes. By doing this, it enables us to leverage our network’s size to provide you better services at lower cost.
Please be advised that we will need to conduct maintenance on our switches, routers and hardware at night between 10 PM to 11 AM EST on Friday, August 8, 2008. This maintenance will have service interruption and during this 12 hour maintenance window, however some routes will become inaccessible. All notification regarding maintenance can be viewed at the URL http://status.vistapages.com.
If you have any questions about this scheduled maintenance, please see http://status.vistapages.com before contacting our Customer Care Department through our ticketing system, Live Support chat or by phone at 800-224-0956.
These changes will make your hosting experience with Vistapages even better, so we’re excited to share this news with you. We are aware that service has sometimes not been as good as it should, but as a necessary move, this will be the last major upgrade for a very long time.
Finally, this message has been sent to each contact address for accounts affected by this maintenance, so that we are able to alert you to maintenance windows or other relevant information.
My web host is moving things to “provide better support”. Somehow in doing these moves, they deleted a couple of recent posts.
If you thought you read a post and it disappeared, that is what happened. I am putting them back out when I see that they are missing.
Nothing is perfect. Some less so than others.
Since my web host moved CC to the “flavor of the day” improvement called Clustered service, all blog functions are not working well. In the past, when a comment came in, I would receive an immediate email notification generated by WordPress. Now the notification may come up to a day late or in some cases I receive no email at all.
I use a scheduled post for the “One liner” post. Some days the scheduled post doesn’t fire and remains in the queue. I have a scheduled backup of CC and in the past I receive one email around noon with the backup. Since the move, this may or may not happen.
I have currently changed all emails to gmail.com to avoid the problems I have had in the past with my domain email address. Gmail has never failed me.
I guess I will keep an eye on the WordPress “strangeness” for another week and if things are still weird, I may reinstall in case something was lost in the move.
If you tried to access Chiriqui Chatter last night, it is likely that the site was MIA. Before going to bed, I couldn’t even access the Host’s webpage to find out what was going on.
This morning, I went to the Host’s site and this is what VistaPages is reporting.
Dear Valued Customers,
At approximately 10:20PM EST on April 08, 2006, we experienced a network-wide outage, this issue has now been resolved and web sites should be working without a problem.
The reason was due to a 151-Front St W. power failure during a routine maintenance. Technicians from Toronto Hydro and other personnel were on scene to resolve this issue, as well as our own technicians. This affected 8 floors of the telecommunications building. Power was restored at approximately 11:00PM, however certain networking/switching equipment suffered issues beyond our physical space.
Service was restored at 100% at 3AM EST on April 09, 2006.
We apologize for the outage and thank you for your patience.
It appears that everything is now back up and operating. Good think I am not involved with a lunar landing or supporting open-heart surgery or some other mission critical program.
After posting the last post on VistaPages, I guess I need to set myself a deadline to re-evaluate whether continuing with VistaPages is better than switching to another host. I know VistaPages is a small provider. They are also a priced very low, which at the time I signed up was very important. While my traffic continues growing each month and is far greater than what my first web site had, it is still pretty small in the Internet traffic highway. Continue reading When Does The Straw Break The Camel’s Back?