Message for U.S. Citizens: Update on water contamination in Los Santos and Herrera

The American Citizen Services Unit would like to inform U.S. citizens that Panama’s Ministry of Health (MOH) notified residents in the provinces of Los Santos and Herrera that from this time forward, it is safe to use the water for drinking, cooking, and all housework. For the complete notification from Panama’s Institute of Aqueducts and Sewers (IDAAN), please visit:

Message for U.S. Citizens: ACS Newsletter Available

The July issue of the American Citizen Services and Federal Benefits Unit Newsletter is now available online. In this issue you will find information on Global Entry, passport renewals by mail, direct deposit of federal benefits, and much more.

The newsletter is available in the ACS webpage under Alerts & Messages. It may also be accessed directly from this message. See full URLs below:

Message for U.S. Citizens: Water Contamination in Herrera and Los Santos

Here is the latest ACS message:

The U.S. embassy directs U.S. citizens traveling to and/or living in Herrera and Los Santos to the message below from IDAAN, Panama’s Institute of Aqueducts and Sewers:


Panama, June 30, 2014

The Institute of Aqueducts and Sewers (IDAAN for its acronym in Spanish) announces to its customers and users in the provinces of Herrera and Los Santos, that the water produced in our treatment plants Chitre and La Villa is UNFIT FOR HUMAN CONSUMPTION due to pollution in the Villa River as a result of the presence in the liquid of a chemical that affects water quality.

IDAAN, in conjunction with the Ministry of Health (MINSA for its acronym in Spanish) in both provinces, took the decision to declare water as unfit for consumption after they received reports on June 30, of the tests conducted by the Public Ministry about the presence of a herbicide dissolved in water.

The affected areas are: Chitre, Monagrillo, La Arena, La Villa de Los Santos, Santa Ana, Llano Largo, El Bongo, Los Olivos, Guararé, La Enea, El Jobo, Las Tablas, El Cocal and El Carate

The original message, can be found on IDAAN’s website at:

Message for U.S. Citizens: July 4th Voting Message

Latest ACS Message

July 4th Voting Message

Celebrate democracy this 4th of July by taking the necessary steps to vote in the 2014 U.S. elections!
In order to vote in the November 2014 elections, all overseas U.S. citizens need to have completed a Federal Post Card Application (FPCA) in 2014. Whether you are a first-time voter or have already received ballots and voted absentee in past elections, you must complete an FPCA each year to participate in elections as an overseas absentee voter.

At the U.S Embassy in Panama City you can always get voting assistance or drop off there your completed voting forms and ballots during. Our hours of operation for voting assistance matters are: no appointment is required

Monday, Tuesday, Thursday: 8:00 am – 12:30 pm and 1:30 pm – 3:00 pm
Wednesday: 8:00 am – 12:00 noon
Friday: 8:00 am – 10:00 am

(No appointment is required. The section is closed on Panamanian and U.S. holidays.)

For more information, please visit the Embassy’s Voting Assistance page or the Federal Voting Assistance Program’s website.

Message for U.S. Citizens: Embassy Closures July 2014

Just received from the ACS.


The Consular Section (Visas/American Citizen Services/Federal Benefits Unit) will be closed to the public on Tuesday, July 1, 2014 for the Panamanian inauguration, Thursday, July 3, 2014 for an internal event, and Friday, July 4, 2014 for Independence Day. We apologize for the inconvenience this may cause.

For ACS Emergencies please call 317-5000 and request to speak to the duty officer.

Message for U.S. Citizens: Upcoming IRS Webinar on Reporting of Foreign Financial Accounts

Here is the latest communication from the ACS.

The IRS is hosting an Internal Revenue Service Webinar on Reporting of Foreign Financial Accounts on the Electronic FBAR, on Wednesday, June 4, 2014. Information for filers about the filing requirement is available on the IRS website: IRS Reminds Those with Foreign Assets of U.S. Tax Obligations


Title: Reporting of Foreign Financial Accounts on the Electronic FBAR
Date: June 4, 2014
Time: 2:00 pm (ET); 1:00 pm (CT); 12:00 pm (MT); 11:00 a.m. (PT)
Location: Your Office or Home
Contact: SB/SE Webinars; Email:
Event Information: This FREE one-hour broadcast is for:

·All Tax Professionals

·FBAR filers

Topics include:

·FBAR legal authorities

·FBAR mandatory e-filing overview

·Using FinCEN Form 114; and Form 114a

·FBAR filing requirements

·FBAR filing exceptions

·Special filing rules


·Administrative guidance

·Live Q&A session with Subject Matter Experts

Chiriqui Outreach May 2014

Dear Chiriqui Wardens,
Please let your area residents know that we are finalizing our outreach plans for May. We plan on being in Boquete and David again, 14 & 15 May 2014. Please see outreach details below.

Also, the Ambassador will host a town hall at the Boquete library on Wednesday, 14 May from 09:00 to 10:00. The town hall is open to all U.S. Citizens in Chiriqui but space may be limited in the library. We tried to schedule a town hall in David on Thursday but he was not able to fit it into his schedule.

Finally, the Ambassador would like to invite all wardens to a dinner on Wednesday, 14 May at 7:00pm. Please confirm if you will be able to attend. The restaurant is TBD (most likely in Boquete) but feel free to provide suggestions.

Any questions let me know! Lauren Armenise will be the officer attending this trip and will be the new ACS Chief this summer.

Outreach Details:
We will be at the Boquete Library from 09:00 am to 1:00 pm, on Wednesday, May 14, 2014. The town hall will be from 09:00-10:00 am.

We will be at the Hotel Ciudad David from 9:00 a.m. to 1:00 p.m. on Thursday, May 15, 2014.

We will assist with the following ACS services:
1. Applications for U.S. passports (These services will be processed in Panama City)
a. Passport Renewal (adults and minors)
b. Adding passport pages (must surrender passport, pages added in Panama City)
c. Lost or Stolen passports
2. Notarizations.
3. Registrations/STEP program
4. Abandonment of Lawful Permanent Resident Status (Bring form I-407 and Permanent Resident Card)
5. Delivery of new passport (must request service and provide authorization letter)
6. Voting registration (please print and complete the form at:

FBU will also provide services.

All services will be provided on a first-come, first-served basis.


Chris Reyes
Vice-Consul, ACS Chief
U.S. Embassy, Panama

Message for U.S. Citizens: Upcoming Primary Elections

Here is the latest ACS Message.

Dear U.S. Citizens:

Over the next two months, 34 States will be holding primary elections. To find out if your State will be holding a primary, please visit the Federal Voting Assistance Program’s (FVAP) Upcoming Elections Events web page at

For instructions on voting from overseas, please visit the FVAP Absentee Voting Overview web page at or the Embassy’s Voting Assistance web page at


The ACS Team

American Citizen Services | Embassy of the United States of America | Panama City, Panama

Message for U.S. Citizens: Embassy Closure for Holy Week & Cash Only at the Embassy.

Following is the latest announcement from the US Embassy.





 On Monday, April 21, 2014, the Consular Section will resume full operations with its regular schedule (please see

Message for U.S. Citizens: Cash Only Services

Due to computer software upgrade problems, the Consular Section is not able to accept credit cards at the cashier window. We can only accept cash for services at this time. The problem should be resolved within two weeks.

Please be advised that there are ATM machines and a bank a few minutes from the Embassy at the Farmacia Arrocha shopping plaza. We apologize for this inconvenience.

Message for U.S. Citizens: Possible protests in Panama City

Following is the latest ACS message.

Per mainstream and social media reporting, the construction union, SUNTRACS, has called for nationwide strikes and protests tomorrow, April 1, 2014. Many major thoroughfares may be closed which will significantly impact traffic flow in the city. U.S. Citizens should pay close attention to media reports for disruptions and plan their movements accordingly.