Note – Contracted speed is 20 Mpbs,
Looks like nothing has changed in the Internet status. I guess I am going to have to put in a trouble call.
As a side note, I tried to place a trouble report. I called and was told to press 2 for English, which I did, Press 1 for residential, which I did, and press 2 for technical support.
After waiting a couple minutes, I was connected to a technician who answered in Spanish. Spanish would have been fine, but I said I thought this was supposed to be an English line. I was told uno momento and placed on hold and then disconnected. This is Panama.
I just placed a second call and was immediately connected to an English speaking young lady. She took my client # and checked the status. She came back and said that there is a known problem in the David area and technicians are working on the problem and hope to have the problem solved in the next few hours. Her English was very good and she was very professional.
9:18 – Not showing much progress. http://www.speedtest.net/my-result/6304547045