What’s Up With Cable Onda Day 2

Note – Contracted speed is 20 Mpbs,

Looks like nothing has changed in the Internet status. I guess I am going to have to put in a trouble call.

Speed test at 5:10 AM

Speed test at 6:30 – Better, but not what it should be.

Second test.

6:45 –

As a side note, I tried to place a trouble report. I called and was told to press 2 for English, which I did, Press 1 for residential, which I did, and press 2 for technical support.

After waiting a couple minutes, I was connected to a technician who answered in Spanish. Spanish would have been fine, but I said I thought this was supposed to be an English line. I was told uno momento and placed on hold and then disconnected. This is Panama.

I just placed a second call and was immediately connected to an English speaking young lady. She took my client # and checked the status. She came back and said that there is a known problem in the David area and technicians are working on the problem and hope to have the problem solved in the next few hours. Her English was very good and she was very professional.

7:10 –

7:39 – Wow. I could use more of this.

8:00 – Yawn –

9:18 – Not showing much progress. http://www.speedtest.net/my-result/6304547045

10:54 –

I have checked the speed several times over the afternoon and this is the latest test. It appears that CO has resolved their problem.

6 thoughts on “What’s Up With Cable Onda Day 2

  1. I suspect they have oversold bandwidth. I am on wireless here with a 4 meg contract. Until a month ago I consistently got 4 or very close. Usually when I did a speedtest it went to servers in Panama City. Now I am down to about 2 and every speedtest goes to Costa Rica.

  2. I think it is a technical problem and not a capacity problem. Speed testing to Panama City is not a very reliable test. A Costa Rica server is better. Since the ping is fast, it may even be a software problem at CO.

  3. Don this is on another subject but could you tell me where in David you could find mattress? I’ve google it and everything posted in back from 2006 and 2009. Thank you

  4. 30mb no problems on my end. I’ve been good all the time you are posting. doesn’t seem to be software with CO.

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