Over the last several days, CC has suffered several periods of down time. As soon as I realize that the site is not up, I submit a trouble ticket. I also post a notification o the CC Status Site to indicate that I am aware of an outage and am working on fixing it.
This morning, when I got up CC was down and my monitor site showed that it had been down for 4 hours at the time I submitted a trouble ticket.
The CC Status site is designed to show the last 24 hours of operation and also acknowledge that the site is down if I am aware of it.
The total outage for July 19 was about 19 hours.