Yesterday, I took Koki to get her first grooming at Happy Pet.
Here are a couple observations made as a result of this visit.
First, I was there at 9:00 AM, the opening time for a Saturday. I had called ahead so they knew I was coming. No one was there and the door was still locked. A couple minutes after I got there a young lady came and asked if I could wait a few minutes because they had a car problem.
This may be the first time I can remember a business having the courtesy to let me know they hadn’t forgotten me and were going to be a little late. I was impressed. Turns out they found a flat tire when they went to get in their car.
Second, Everyone there gives you the impression they love what they do, The young lady that had met me when the door was locked was the groomer and had a smile on her face and you could tell she loved animals.
Third, when Patricia saw Koki, she asked about her vomiting problem, which was the purpose of the first visit. Great attention to detail and customer service.
No doubt about it, this is the place to bring your furry family member when they need attention.
I should also mention, I switched Koki’s diet to the brand of dog food they recommended and Koki is crazy about it. This is the first time I can say that and I have given her Science Diet, IAMS and other high end foods. Great recommendation.