Today, I made a withdrawal of $600 from the ATM in El Rey so that I could make the deposit in Hal’s account. I walked directly to HSBC across the street and gave the money, I had just taken from my ATM, to the teller and asked for two receipts, one for $500 and one for $100.

The teller counted the money and there was only $500. Luckily, I had an extra $100 and was able to make the entire deposit.

I returned home and verified that my bank had only distributed $500. Now my problem with the ATM is that it should have rejected my transaction and given me a message stating that there was a $500 limit.

Instead it said nothing and dispensed $500. I remember now that this has happened to me before and I had forgotten. I thought it was worth mentioning again, so that others would be mindful of this and not just assume that you receive what you request.

6 thoughts on “Panic

  1. Regardless of the amount you put in, $500 is the most you can withdraw from an ATM in one day. That has been the case with most banks I have talked to.

  2. I remember using a Banco Nacional ATM the first month I was here at the Doleguita Romeo. I asked for $500 and got nothing…. but my bank account was charged nonetheless.

    I went to Banco Nacional and received no help or cooperation at all. They blamed my
    bank. All they had to do was to balance the ATM as they do daily and see that they
    were over. Instead, they just confiscated my money.

    I asked my American bank for help and they tried but received no cooperation either
    from either Banco Nacional or the Clave Network.

    I tried further with friends and contacts who worked at Banco Nacional. They all seemed helpful and hopeful that I would get my money. But when I checked back with each party in the subsequent months, they were withdrawn and were unfriendly.

    To this day, I have never entered their bank again nor have recommended Banco Nacional to anyone, especially Extranos, citing my experience. I have asked other North Americans about similar experiences and it has always been pretty much Banco Nacional that has such troubles with their ATM practices.

    Maybe someone reading this with some compunction and ties to this bank can yet rectify a inequity and amend this situation.

  3. This has happened to me, also. After a lot of stress and time wasted, I was finally given Clave’s number in Panama, which eventually corrected the error. Banks are not responsible for the ATMs, believe it or not.

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