I had to go to AirBox Express today to pickup my mail. What a difference I found. Everything was organized! The phone was not ringing off the wall and not being answered. There were three people there, two permanent staff of David and a representative from Panama City who was doing training.
I must say I was impressed and feel that the changes are going to have a very positive effect. Since I had complained in the past, I felt that I should report that the complaints have been heard and are being acted upon.