If you remember my post on the 11th (Rant For The Day), I was complaining about my problems with Chase Rewards Visa. Well today, I received an email from a representative of Chase, thanking me for contacting the “Card Services Executive Office at Chase” and that they were researching my problem.
You may be thinking that this is a positive thing, but here is the interesting part. I have never contacted the “Card Services Executive Office at Chase”. The the email included the entire post of Jun 11th. So this tells me that they didn’t send me an email me because off my contacting them; they contacted me because of my rant.
This raises the question of how the “Card Services Executive Office at Chase” learned about the rant. I mean this is only three days after I posted it. Do they have a search engine looking for people posting displeasure about their service, or did an employee of Chase, who happens to read Chiriquí Chatter, forward my rant to the “Card Services Executive Office at Chase”.
I replied with information on how the representative may contact me. Now you have to admit, this is very interesting.