I don’t know about you, but I hate spending time going through multiple menus on the telephone to get to speak to a human. Living in Panama, it is even worse if you need to call a company in the US, because the 800 numbers are not valid. While some credit card companies allow you to call collect, some don’t. Besides, who wants to wait forever to get to talk to a real person?
This morning I happened to tune into news interview with Paul English who has put out a cheat sheet on how to get to a real person. Paul has categories for “us finance”, “us government”, “us insurance”, “us pharmacy”, “us products”, “us retail”, “us shipping”, “us technology”, “us telco”, “us travel”, and “us tv/satellite”.
As an example, if you need to call Discover ant talk to a real person, you would enter ****. If you are living in Panama or moving to Panama, I would suggest you bookmark Paul’s URL or print a copy for your file. It could save you a lot of time on hold or fighting computer menus.